Solutions

Fix the thing that's actually broken.

Fractional and interim leadership across fintech, marketing and customer journeys — for firms who need it solved, not studied.

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What we help with

Customer journeys & conversion

Applications dropping off? Redesign the journey, move the numbers.

Lending & credit decisioning

Scorecards and automated decisioning that approve the right people.

Open banking & data

Bank data, turned into faster, fairer lending decisions.

FCA & regulatory

Products built to pass scrutiny the first time.

Scaling & turnaround

From early-stage to exit-ready, fast.

M&A & diligence

Technical and operational diligence that tells you the truth.

Interim CTO / COO / CMO

Embedded leadership, not a report on your desk.

How we work

Wink Money is built on 20+ years of consumer finance relationships. When a project needs more hands, we bring in the right specialists and partners from that network — and stay accountable for the result.

Case studies

George Banco
IT Director, 2014–17
Scaled to a £53m exit

Rebuilt the entire tech estate, scaled to 4,000+ applications a day, raised £2.5m in funding, sat on risk/credit/steering committees.

Everyday Loans
Head of Customer Journey & Development, 2017–19
£100m+ loan book (doubled)

Led the post-acquisition integration of George Banco end-to-end; built the LEO CRM, saving £1.5m+.

Caerus Capital (Buddy Loans)
CTO, 2023–24
Modernised credit & lending ops

Improved decisioning flows, lender routing logic and compliance alignment across a regulated consumer lending brand.

Valifi
CTO, 2024–present
Platform now processing 1m+ credit profiles

Took an FCA-regulated credit reference agency from MVP to enterprise-grade — architecture, delivery, supplier management, regulatory alignment.

Advancis
CTO, 2020–21
40% lower drop-off, delinquency down 20%, £3m raised

Appointed turnaround lead. 30-day review → roadmap → execution. Delivered automated decisioning, open banking affordability and cloud migration.

What clients say

James is the person you want in the room when a decision needs both strategy and delivery. I've worked with him across four businesses now — he consistently finds the fix everyone else missed, and he actually ships it.

Marc Howells
Former MD, Barclaycard

I've backed James across six businesses because he's the rare operator who understands the whole business, not just his own corner of it. Whatever the problem, he finds an angle nobody else does.

Jeremy Thomas
CEO · Entrepreneur · Investor

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